H. H. Gregg Complaint
Submitted by: Anonymous | Post a complaint | Back to Complaints Forum
I bought 2 refrigerators and 1 deep freezer, both refrigerators broke down within a months time, I called HHGREGG regarding the matter and they would tell me to call the warranty dept which gave little help and the 2nd refrigerator they told me that I have to pay out of pocket and then they would reimburse me, both 5 yr Warrenty had where I would get paid a check for food spoilage, the deep freezer had a big dent on it and when I called the store they told me this is what I ordered and that isn’t true. Both refrigerators will take about $2000 in repairs and not once did they ask me do I want to exchange for a new one or offer to repair the items, when I made numerous attempts for months and years I went to there place if contract and they moved out of the state of Indiana.
What would you like the company to do to fix the problem? (optional)
Give me new items plus compensation for pain and suffering. I’ve been contacting lawyers, etc and one lawyer told me that’s the chance I have to take working with businesses like this, there’s no guarantee.