Fraudulent charges were made on my account. I was advised to create a new account but the old account was improperly handled and caused me an overdraft. I complained for months regarding it and got no assistance. 2 weeks ago I was told by the executive office that I had a zero balance and no longer would I receive offset fees this was not true because today more money was taken out of my account.
What would you like the company to do to fix the problem? (optional)
Refund all offset fees plus compensation for inconvenience