Hertz Rent-A-Car Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

I am presently driving for Lyft and was granted a car through Hertz rental. The car I was given was unsafe to drive and smelled like urine ( I was told, my sense of smell is not good). I tried several times to call the hertz people at Pepboys in Huntington Beach to no avail. I returned the car to the SNA airport location as they were closed on the weekend when I had am incident early Saturday morning. I lost wages over the weekend as the car I was excjanged was not eligible for Lyft. I am being given a very difficult time of trying to rectify the situation and am currently losing miney by not driving.

What would you like the company to do to fix the problem? (optional)
I would like to be compensated for lost wages and emotional distress for being blamed for the problem of a poor priduct and service. I woyld be content also with that compensation and free hertz rentals for the rest of the year including full size SUV’s.

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