Airbnb Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

Cancelled Airbnb reservation within 24 hours of checking in because there was not the amenity that I specifically booked the propert for, a jacuzzi. The property was misrepresented. Airbnb is stonewalling me about the refund which I am clearly eligible for under Airbnb refund policy.

What would you like the company to do to fix the problem? (optional)
Full refund

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