I signed up for a savings and checking account with Citibank for a $400 bonus and put down $15,000. They wanted copies of previous credit card statements, so I faxed them in. I called in to confirm that they had them and they said that they had them and would process them by April 22. I called them on April 25 and found out that rather than pay out the bonus, they closed my account.
What would you like the company to do to fix the problem? (optional)
I want my $400.