Airbnb Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

Made reservation based on “sleeps 8, 4 bedrooms”. In reality it is 3 bedrooms and a nursery. We canceled. The owner agreed to refund $1200 of the $1600 deposit. The owner never received any of the funds. AIbnb still refused to release the agreed upon amount.

What would you like the company to do to fix the problem? (optional)
Refund the agreed upon amounts 1200.00

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