Enterprise Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

ON 05/25/19 I picked up a rental car from enterprise. I went on a 4 hr road trip with my 3 kids. 3 hours into my road tirp i was pulled over by state troppers and informed my plates and registration was expired. I was held for 3 hours (I was not under arrested) the police was debating on if they was gonna give me the car back.

What would you like the company to do to fix the problem? (optional)
I would like to be monetary compensated for mental distress. My kids are 6 and 10 and was very scared. They keep asking me did i do something bad. They cried for about 2 of the 3 hrs and was scared for being held in the rental car by the police. I cried myself because i was scared and didnt have money to rent another car to head back home. I lost out on my trip to meet my family which holds no sentimental value.

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