Terminating telephone. We switched from the residential service to the commercial service at our home so we could have a static IP. They kept billing us from both residential and commercial. I did not catch it for 5 months was paying for the service twice. I contacted Suddenlink several times and quit paying the residential service. They canceled and turned it into collections. Got it cut back on but now they have cut the phone off again. Presently have internet and have not gotten a credit for what I have paid on the residential side.