Frontier Communications Complaint

Frontier Communications Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

A while back frontier communications cancelled my services for non payment somehow they lost my payment in their system I tried to tell them for three weeks that they’re wrong and that I paid them with proof from my bank statement at the end they found my payment records and refunded me back a 300.00 plus by sending me a check, few months later credit control agency contacted me stating that I owe frontier communications 279.00 dollars I called them and explained that was a mistake at their end and filed a dispute, I thought that was the end of it. I was checking my credit report today and noticed that they have filed a derogatory account on my credit report for this reason my credit was impacted,I have all my statement and a copy of the refund check that they’ve sent me.

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