When I purchased a car loan through Santander in Oct. of 2013 I had no idea they sold it to me illegally (they gave me a Zero Down deal – which went against their agreement with their contract they actually set in place). The car has since then been repossessed and now it’s on my credit report. I know there were hidden fees and other things in the contract to make it impossible to ever look like I would ever be able to pay the car off by making the minimum payments (which were becoming increasingly harder to keep up…such a long story behind that).
What would you like the company to do to fix the problem? (optional)
I would like to negotiate a fair settlement for illegal practices they operated under. I had the car for 3 years and I would like to at least have most of my payments reimbursed. I could have possibly gone to a more ethical company instead of them had I known how they were not ethical. I feel like I was set up from the 1st day I drove the car off the lot