I purchased a vehicle from Santander in 2015 with a payment of $399 monthly. The total price of the car was roughly $17,000. It is now 4.5 years later an I still have a balance of $15,337. As of a today I have paid a total of $17,888 towards the car but my balance is still practically the same.
What would you like the company to do to fix the problem? (optional)
Ive paid for this car already, I want the title and the balance to show zero.