Sprint Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

Bought 2 phones in store under BOGO deal. Never applied the BOGO deal, Have to call multiple times a months to get credit and spend an hour on the phone each time and go through escalations process, I have spent hours on the phone with Sprint to get them to correct what they messed up every month. Different explanations, outcomes every month. I just want the deal they promised me.

What would you like the company to do to fix the problem? (optional)
Permanently fix the bill with the credit each month without me having to call and spend hours of my time fighting it

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