Airbnb Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

When we got to the house it was completely nasty everything how it was in the picture in the listing wasn’t the same the house was dirty and I contacted my host and she said she wasn’t going to give me my money back I didn’t even stay at the house I left within an hour and got an hotel room

What would you like the company to do to fix the problem? (optional)
I want a full refund

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