Tried to cancel when switching providers in February…called in April, May, June, and July and was told it was canceled each time…they refused to send me records from my call logs and other account information.
What would you like the company to do to fix the problem? (optional)
Cancel account and ensure it does not impact my credit score. Letter confirming account was canceled with a zero balance. A copy of any records on my account including call logs. Compensation for my time and frustration.