Optimum by Altice Complaint
Submitted by: Anonymous | Post a complaint | Back to Complaints Forum
Optimum keeps on charging me the modem fee even though I never had a modem provided By Optimum. I must contact them every single month to request the removal of the fee. Then I need to confirm all my personal details and then answer the same questions to prove I never had a modem provided by them. This harassment must stop immediately.