Charter Spectrum Complaint
Submitted by: Anonymous | Post a complaint | Back to Complaints Forum
Customer Service Representative refused to allow me place an order for a Spectrum/Mobile phone and allow the phone to be kept at the Fed Ex hub due to the fact that I could not and would not be home to sign for the phone. Nor did any representative advise me that I could have gone to the local Spectrum store and applied for the same Spectrum/Mobile package and picked the phone directly from the local Spectrum store. I spent hours and hours on the phone attempting to resolve this and had to contact North Carolina Attorney General.