Optimum by Altice Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

I cancelled service after 5 years of service and was not prorated the Balance of unused service and was made to pay the last month of service although I did not need it or use it. I tried to contact a few times to settle the issue, Asked why am I paying for something I’m not getting and they did not care. They did not care to lose me. I argued and was angry about. Always changing things without letting mg

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