T-Mobile Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

T-mobile ran a hard inquiry without my permission and approval. They claim it’s a soft inquiry, but turns out it’s a hard inquiry and thus impacts my credit score. I double checked with the customer service line when I provide my SSN that this is a soft inquiry and turns out there’s a hard inquiry on transunion made by t-mobile under my account.

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