Santander Consumer USA Complaint
Submitted by: Anonymous | Post a complaint | Back to Complaints Forum
I finance a car a 2016 C300 Mercedes Benz with them @ $757.00 monthly with the late fee’s I owed about $3,000 , I fell behind 3 months because of work , I called them to let them know , they gave me 10 days to come come with money I came up with money 15 days later , I call them to enquire where the car was they say at the auction , I call the auction place the car was there not sold , I called back Santander to pay the money for the car ,they told me it too late it’s at the action , I told them the car is not sold let me go get the car , they said no it’s too late. .
Now they are calling me I owe them $18,000 for the car ..Are they sick.Bad Practice not working with consumer ..
What would you like the company to do to fix the problem? (optional)
Stop calling me get me back a car by financing again ..they screw me up and screw up themselves …