MetroPCS / Metro by T-Mobile Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum


I purchased insurance in 2017 on a ZTE blade z max. So August 15 of 2019, I was told by an authorized dealer that the specific phone mentioned above, phone wouldn’t be replaced, if lost, stolen or damaged. So I was paying insurance on two lines same phone. If those phones weren’t covered why am I paying insurance for them. I should be compensated from the time those phones weren’t under coverage. I called metro and I was told they would only compensate me $12 us.

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