Charter Spectrum Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

This company is insisting that I owe an $86.00 balance on equipment that was returned on June 12th 2019. I have a receipt for the drop off of the equipment which included two pieces. Furthermore, I returned two items at the same time and they only got one and are blaming me. They have ran me around several times and I do not owe them money and they have threatened my credit if I do not pay. They have lost the item and it is not my responsibility nor should my credit be effected for their carelessness. They are harassing me to pay the fee when it is not owed. The item was returned and we have a receipt.

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