Verizon Wireless Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

After nine months of broken promises and/or no tangible action to credit my Verizon Wireless Business account for incorrect charges, I plan to sue in small claims court to resolve this matter.

I have been charged incorrectly as follows:

1. For a wireless device I didn’t buy and do not have

2. For more than the monthly amount quoted by Verizon Wireless

I have tried in good faith to resolve this with multiple Verizon supervisors and customer service representatives, and have substantial documentation to support my claim. In addition, I intend to recover damages for lost work time spent while pursuing a resolution, and for any and all legal and related costs.

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