Complaint

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

1) mislead in regards To the Sprint forever plan where every year you can change your phone in for the newest model. I did it the first year and was charged an extra $30 a month on my bill for the upgrade.

2) Upon receiving the second set of phones, One of them was Factory damaged, Of which I incurred the expense. I was told to take the phone back to Apple.

3)The sales person told me that once I obligated The cost of the phone Through monthly lease payments, I would have satisfied my obligation for payments. I paid all four phones off in February, it is September and I am still paying.

4) I would like to cancel my service with Sprint and turn in the phones that I am leasing, however I was told I cannot do that and I will have to pay the buy it now price.

5) I currently, without the buy it now price, have paid sprint more than double the Value of the four phones

What would you like the company to do to fix the problem? (optional)
Be ethical. Do not overcharge. Walk away clean from our contract.

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