Charter Spectrum Complaint
Submitted by: Anonymous | Post a complaint | Back to Complaints Forum
During peak watching times NBC is unavailable. I’ve called several times and they performed several reboots and adjustments but nothing worked. The last person I spoke to stated that this may be due to too many viewers trying to watch NBC causing an overload. He also stated that a technician would have to come out before anything can be done about the issue. I feel the tech won’t be able to fix it since it’s a Charter Spectrum issue. I pay my bill every month and feel there is no reason this should be happening.