What ADT did: Adt system wasn’t working. Adt was going to send tech and reinstate account. Tech came out. Entire time thought they were just fixing the issue. Was misled to open a new contract that resulted in me receiving…
What ADT did: Adt system wasn’t working. Adt was going to send tech and reinstate account. Tech came out. Entire time thought they were just fixing the issue. Was misled to open a new contract that resulted in me receiving…
What ADT did: Two sales representatives who claimed to be from Spectrum and ADT came to our house and offer to install security alarms. The installation is of no charge for two years. The thing is, they said ADT partnered…
What ADT did: My ADT contract is 5 years long, when the standard is 3. I was never offered a standard contract and entered into the 5 year contract when I was being threatened and stalked by my ex. A…
What ADT did: Bait and switch....salesman came to door and sold us on a particular system which included specific items, unfortunately when the technician came out to install, he did a complete bait and switch by saying that what the…
What ADT did: I was told by representative my toral bill would be $47 a month its $70. My system worked for 2 days had beeb down for axweek and another week before someone can come out. Didn't install sensors…
What ADT did: My services hadn’t been working for months, I called to schedule someone to come out, and no one ever showed up. I was told no one would be in my area after taking off waiting for a…
What ADT did: I have switched from adt pro to adt plus and they have been charging me for both even though I have been disputing for months. I have been charged 3 extra months of premium and they have…
What ADT did: Complete rip off, charged us 3 times to reconnect the cameras to my home. Service Techs are super rude, service is terrible can’t retrieve data . You never know if the camera is actually working even with…
What ADT did: As a result of a move, I had to cancel my contract. I was within 6 month window. Customer Rep (on a recorded line) assured me there would be no penalties or costs associated with cancellation. 1…
What ADT did: I had an alarm system installed with video cameras. The doorbell camera is not working properly. Has not worked properly since the install. Had ADT tech support troubleshoot it over the phone twice and had a technician…