What Airbnb did: They blocked my account from getting houses on my first time reserving and I can’t use my credit of booking on that and they won’t give my money Submitted by: Anonymous in Texas | Read more Airbnb…
What Airbnb did: They blocked my account from getting houses on my first time reserving and I can’t use my credit of booking on that and they won’t give my money Submitted by: Anonymous in Texas | Read more Airbnb…
What Airbnb did: Refused refund for long term stay cancellation after apartment was not as described. Also cancellation policy did not state that staying for the portion already paid was not allowed. Lost $3,400+ just like that. Tried communicating this…
What Airbnb did: My account was closed unfairly due to a medical emergency that had occurred while at a stay and my follow stay was cancelled and “refunded” as promised but toms of emails however $500 was sent back to…
What Airbnb did: A host said I damaged their stay. Wanted me to pay over 1000$. It was proven I was not liable for the total but extra cleaning fee of 150$. Come to find out Airbnb took over 1000$…
What Airbnb did: I discovered a cockroach infestation in my rental and immediately reported it to the platform. Despite my prompt report with pictures and videos, the platform did not resolve the issue or provide an alternative accommodation. I was…
What Airbnb did: I booked a unit for 7 nights starting January 14, 2024. The price breakdown was as follow (in CAD): 58.98 X 7 nights = $412.89, Cleaning Fee: $13.36, Service Fee: $60.18, Taxes: $80.99. Total of $567.42 CAD.…
What Airbnb did: I paid for an Airbnb rental, the goods and services listed were not provided, I got no rental, nor any refund was given. I feel swindled by Airbnb and it's host. Basically, Airbnb host was incapable of…
What Airbnb did: My account was terminated when I applied for a rental property because I had family coming from out of town for a funeral so I wanted to rent something that could accommodate us all Submitted by: Anonymous…
What Airbnb did: I applied to rent a property due to family members coming in from out of town and this was my first time ever renting a Airbnb they asked me for a photo of my ID awhile later…
What Airbnb did: The automated party risk screening system caused my account to be erroneously suspended, which cancelled several bookings at my property and left us stranded out of country. Submitted by: Anonymous in New York | Read more Airbnb…