What Suddenlink did: They never gave me the credits discussed on multiple occasions. Price I was paying change significantly.End of last year/Beginning of this year I change my package with them to reflect something more affordable and they never changed…
What Suddenlink did: Our internet service would go in and out, sometimes for hours at a time, sometimes a few days. We would call and be told a technician would need to come out, but we would be charged for…
What Optimum did: I canceled Optimums service in July. Before I called to cancel I payed everything I owe. I called and canceled. I was told to bring equipment back. I just returned it today. I received another bill after…
What Suddenlink did: I paid for 5 months of internet service and never even got it hooked up. They sent several technicians to run cable to my home and they never got it done. I literally never got to use…
What Suddenlink did: I applied for and was approved to get the assistance plan in August 2021. The credit was never applied to my account. I called several times, but they couldn't tell me why. After several months (January 2022)…
What Optimum did: I called them in January after they was raising the price of my internet by close to 50%. I asked them to shut my account down via phone. I was told they can not shut it down…
What Suddenlink did: We attempted to discontinue our Suddenlink service on 6/1/22. “After several hours of arguing with Suddenlink agents that we could hardly understand due to strong foreign accents, we were connected to a very well spoken agent in…
What Suddenlink did: We attempted to discontinue our Suddenlink service on 6/1/22. “After several hours of arguing with Suddenlink agents that we could hardly understand due to strong foreign accents, we were connected to a very well spoken agent in…
What Optimum did: Optimus been overcharging me ever since I've had the service they take your money and then they double dip and try to get the same money back again after they already got paid and then they say…
What Suddenlink did: I paid for august on the 3rd of august they cut me off onthe 5th of august then sent me a bill for sept i had already taken the equiptment back to them and the 5 months…