What Optimum did: Our internet service was not due for shut off until September 22nd 2022 they suspended the service September 20th 2022 while we were out. We came home called Suddenlink which is now Optimum and the automated assistant…
What Optimum did: Our internet service was not due for shut off until September 22nd 2022 they suspended the service September 20th 2022 while we were out. We came home called Suddenlink which is now Optimum and the automated assistant…
What Optimum did: Ive been having severe internet issues for at least few months continuously. I work remotely It’s so difficult and frustrated the WiFi goes on and off, I’m afraid of losing my job because of this issue. I…
What Optimum did: Technician inebriated drilled holes in walls where holes not needed. Disconnected wrong service, loss of income because no internet service. I called several times with several complaints. I got the police, I was also laughed at one…
What Optimum did: Optimum online trespassed on my property to run lines for there service. The cable lines were run in privately owned and installed underground conduit. Additionally, there ground marking services spray painted our newly landscapes rock walls gardens…
What Optimum did: For overcharging me for my TV package and also shut me off in the middle of a billing cycle and a very rude and does not want to fix it also they tell me I have to…
What Suddenlink did: We pay about $160 per month for cable and internet through Suddenlink. Neither work like they should. Even the main networks, i.e., ABC, NBC, etc are pixilated and poor quality. We are limited to options for this…
What Optimum did: The internet connection has been very poor for months and each time they send a technician it doesn't get fixed. They told us that the issue was not inside the apartment and they would need to do…
What Optimum did: Hired to eliminate or reduce unfair tax of capital gains All they have tried is a payback option for full amount I paid $5,000.00 dollars and I set up my own pay back with the IRS SO,…
What Optimum did: Upon information and belief, on Saturday October 8th I “upgraded” my fully working internet service to fiber optics which was in the middle of an outage. Why would someone take down my fully working service and place…
What Optimum did: my account was closed on June 14th. And I gave my equipment to the technician on that day. And he returned to the warehouse. My payment option was auto-pay and system charged $180 more for my equipment…