I signed up with DirecTV 4-10-18 , 24 month contract starting at $42 monthly for internet & Directv bundles. I never got the internet,
I ORDERED SERVICE, WAS PROMISED 18MB SPEED ON INTERNET, A $110 MONTHLY BILL, AND THE SATELLITE WOULD BE REMOVED FROM MY HOME. NONE OF THAT HAPPENED. ON TOP OF THAT MY SERVICE COULD NOT STAY CONNECTED. CAUSING ME TO MISS OVER 40 HOURS OF WORK. THIS ALMOST COST MY JOB, TOOK ALL OF MY ATTENDANCE POINTS, AND A FINAL WRITE UP. I TERMINATED THE CONTRACT WITHIN 30 DAYS BECAUSE THE SERVER COULD NOT STAY CONNECTED. I HAD TECHNICIANS TO MY SERVICE LOCATION WITHIN DAYS OF THE INSTALATION. NOW THEY REFUSE TO REFUND MY 218.95 DEPOSIT AND CHARGING ME A $480 EARLY TERMINATION FEE EVEN THOUGH SEVERAL SUPERVISORS AND REPRESENTATIVES HAVE TOLD ME THERE WOULD BE NO CHARGE. YOU BROKE THE CONTRACT WHEN YOU FAILE
I am a part of the equifax data breach. There is an alias listed on my credit report as well as his bills, employee address and home address(several). I have also got many items disputed off my credit and also had to get credit monitoring and add a fraud alert on my credit report. This has caused me to spend money paying for things that I did NOT put on my credit or apply for. Please contact me as to what I need to do to further this.
I work for AT&T but am also a customer. I recently took a promotion which changed the dates that I get paid and would make it difficult to pay my at&t bill on time. To avoid late charges, I requested that the move my due date up by 4 days. The representative made the change over the phone but did not disclose that this 4 day change would result in an advance bill of $309.99. Since I only increased my bill cycle by 4 days, I should have had a proration amount equal to 4 days, and then the advanced payment of 4 days, not an entire month. Since at&t does not prorate final bills, and since they have already charged me an entire month in advance when I set up service and added charges to my a
As an existing customer, AT&T pulled a hard check on my credit when I relocated within the same city. I was under contract with AT&T the entire time (2 year contract, 14 months in). AT&T violated the signed contract after establishing service at my new address by increasing the rates it charges me. I set up this move well before I actually relocated. It took AT&T a month to re-establish service. After spending hours upon hours, missing a day from work to meet someone from AT&T, still, the rate promised me for an additional year jas changed, going up yet again. Violation of privacy by illegally pulling my credit, breach of contract, time away from work, the ultimate frustration and time spent
Extremely poor cell service from AT&T, I live on long Island in NY; a very metro and suburban area, and I'm always having my calls dropped and have no data connection. I would understand if I went paying for the 2nd most expensive carrier in the country. I've Called customer service and they always blame the phone even my wife is also experiencing the same problems. I was once told I was "very far away from a tower" the closest tower was "2.5 miles away". I'm done with this company and wouldn't recommend them to my worst enemy.
Install service Technician NO SHOW, NO CALL TWICE to new address request for service move.
overcharging me on my bill charging me for equipment telephone number services I do not have each month I call and try to get it corrected a city in corrected it or they still charge me sane overcharging me charging me for equipment services telephone numbers did I do not have it aggravates me it is my blood pressure up and makes me sick I need some help I'm trying to get a lawyer to do this but I can't get no lawyers to help me can you help me thank you bye
I placed an international calling block on one of my phone lines in order to prevent that wireless phone to have the ability to make international calls. After the block, that phone still made international calls. At&t refused to refund the amount for that mistake and claimed that the call was made using wi-fi calling. Nothing was disclosed during block request about wi-fi calling. Case #[...]
Over charging and unlawfully charging fees over and over