What Charter Spectrum did: You as a company should be ashamed of yourselves. I have been charged for voice landline for over 2 years. I've tried numerous times to get it off my account as I've never ever used it.…
What Charter Spectrum did: You as a company should be ashamed of yourselves. I have been charged for voice landline for over 2 years. I've tried numerous times to get it off my account as I've never ever used it.…
What Charter Spectrum did: Charging for a returned/exchange on warranty from Samsung. Phone stopped charging, did a warranty exchange. When they received the phone they said it changed fine which it did not and labeled it as a class C…
What Charter Spectrum did: My issue is with them charging me after receiving the ACP credit. Now i have the Acp credit and I'm still being charged even after bringing it to their attention.i have kept my receipts. Submitted by:…
What Charter Spectrum did: As a cable technicians who had electronic servicing background I informed management that the power supplies to both the modem and routers were poorly designed resulting in intermittent internet and wireless service. After 5 years they…
What Charter Spectrum did: I attempted to downgrade my Spectrum TV service. Without my permission, they sent a Xumo. When I called to let them know we have roku they said I should have returned it earlier. They said they…
What Charter Spectrum did: ,After I changed my mind to disconnected my internet service, Charter Spectrum offered me free phone service. The phone arrived at my house in two days, and I had to agree to pay $25 for the…
What Charter Spectrum did: I requested to transfer Spectrum's service from the old address to the new address. They sent an engineer who informed me that Spectrum's service is not available at the new address. I called Spectrum to cancel…
What Charter Spectrum did: Spectrum claims they deduct $30 a month from my internet bill, when in fact they actually RAISED my bill each month by $35 even after I got them to agree to keep my internet at $55…
What Charter Spectrum did: We started up a phone plan with spectrum, took longer than expected to receive phones. Once they arrived one phone had a green line down the middle when turned on, pictures was taken. We then decided…
What Charter Spectrum did: Today from around 2:30 pm Joseph ***** On the “Billing Management Team” hung up on me after refusing to allow me to speak to his supervisor, or a CUSTOMER SERVICE agent/customer retention. He kept fast taking…