DirecTv says I signeda contract. I did not knowingly sign one. I have talked with them, and talked with them. They told me today it is in with the equipment signing. No one ever informed me of this or I would have had them take it away. I was never told about a contract. I would not sign a contract. Now I have an early termination fee. Can you help me. Please
I was charged 207 dollars in January for a move in fee when I have been living at my address for 12 years. When I confronted them about the charge, they said I have exceeded the maximum amount of refunds to my account when in fact, the prior refund was an error on their part as well. Now, they put the charge in collections which has affected my credit.
MY payment on the 3rd of every month, NOT THE 1ST, I’m retired and my ssi comes in on the 3rd in my bank. I signed up for your services in middle of the month and paid on the 7th of every month. Your rude incompetent customer service could not do good service in this matter. All my other business expenses can accommodate good service for the 3rd of the month for payment. I wish not to go thru this every month with your customer service. You want to lose a customer, that’s option I’m feeling
numerous no shows for installation and repairs more recently. Drove 2.5 hours while sick (with shingles) to meet appointment and was called at 12:34 to be told no one is coming. I received a text earlier in the week confirming appt, but no text saying they wouldn’t be coming today. This is the 2nd complete no show, they also missed the 4 hour window for my installation which was almost a month after original now show. Service worked for about 3 weeks before not working anymore. Directv subscriber since 1993 and want free service for at least 2 years after being dehumanized. Also want the ability to call and confirm my appointments with them, as I had to drive 2.5 hours to make this appointme
I was going out of the United states of and I did not know when I would return. I called the customer retention line and they advised me to return equipment to the USPS office. And was told I wont be charge any fee because they don’t have service in the area I am going. That was my last conversation with them. I was told that this conversation was recorded. Four months after A collection company called Credence started threat thatthey will list this on my credit report file. This is embarrassing.
I called to sign up for service with DirectTV this past April.I went through a long call with the phone rep assuring that there were no other hidden charges or fees.The bottom line was that my bill was supposed to be around $67 a month for the first year, and that I would get premium Movie Channels for 3 months for free, and NFL Sunday Ticket for free for 12 months.
Direct tv said I signed up for a 24 month contract. I signed up through Costco and I specifically told them I don’t do contract. They said that my bill would be a little higher and I said that’s perfectly ok. I also signed up for a bundle package with cable and internet, after I signed up and they came to connect they said there was no room on the line for internet. I then had to get internet elsewhere and still paid a significant amount a month. I feel that I was given false information just for these young workers to obtain a sale. I do not ever do contracts for this reason. I went to cancel because I’m moving and do not need service and knew I’d be moving within the year. I asked for all
10 yr business account for motel in IL under contract with directv(paid by bank autopay) called fraud and suspended by third party dealer claimed fraud ( paid protection plan every month,despite ,hacked by dealer from WY) by att ….file complaint with FCC,state atorney general and NOW FTC…what to do next?
I was a DirecTV customer for 12 years. I move from one city to another. When they hooked me up at my new address, unknown to me, they started me on a new 2 year agreement mb t automatically. After 9 months, I called and cancelled service. Then, they are trying to charge me for an early cancellation fee.