Tag : Home Security

Vivint Complaint

What Vivint did: Tech stole my adt system when he left and new equipment I just signed into my contract. And I've been called a liar over and again yet now have 2 recorded calls of him lying about where…

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Brinks Home Security Complaint

What Brinks Home Security did: In October 2023 Brinks was hired to install an alarm system in our home. When the technician left we realized he Jerry-rigged our front door to make the lock fit so when we opened the…

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Vivint Complaint

What Vivint did: Equipment is the cheapest most basic there is. Doesn’t work half the time. The app only works half the time and is the only easy way to change the thermostat. Mention the nest thermostat, then installed the…

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Vivint Complaint

What Vivint did: There where a gentleman from Vivint that gather our information and used it to set up in another house hold and when we found out they wouldn't allow use to cancel it unless we have the password..…

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ADT Complaint

What ADT did: A smoke detector was installed by ADT on the first level near the stairwell. January 18, 2024 the system reset itself 13 times for no apparent reason. At 8:30 a.m. on January 19 an electrical fire started…

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Brinks Home Security Complaint

What Brinks Home Security did: We had ProtectAmerica for many years before Brinks Home Security took over. We didn't habe a contract or was ever sent one when Brinks took over. After a few years, we wanted to camcel due…

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Vivint Complaint

What Vivint did: System had issues then quit working entirely, requested an appointment for a tech and got an appointment months out and no one showed up. Tried again and got an appointment another month out. Asked for a credit…

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ADT Complaint

What ADT did: Adt system wasn’t working. Adt was going to send tech and reinstate account. Tech came out. Entire time thought they were just fixing the issue. Was misled to open a new contract that resulted in me receiving…

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Vivint Complaint

What Vivint did: Still being charged for a canceled subscription. I am being harassed for payments they are saying I owe them Submitted by: Anonymous in California | Read more Vivint complaints Tell us your Vivint issue

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Vivint Complaint

What Vivint did: When signing up for services the representative offered comprehensive customer service should the equipment be faulty or malfunctioning. Several issue like unable to get in to home hub to set up functions arose when using equipment. In…

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