What ADT did: Bait and switch....salesman came to door and sold us on a particular system which included specific items, unfortunately when the technician came out to install, he did a complete bait and switch by saying that what the…
What ADT did: Bait and switch....salesman came to door and sold us on a particular system which included specific items, unfortunately when the technician came out to install, he did a complete bait and switch by saying that what the…
What Vivint did: I'm unable to use my mobile app and they tell me that they are unable to see why I'm not able to use my mobile app and this has been going on for over a month .…
What Vivint did: We specifically asked what happens if the power goes out, and the salesman assured us the system stays online. That’s not what happened when we were out of town and the power shut off to prevent an…
What Vivint did: This security system does not work. We have had many issues with it and no longer feel secure when we are away or home. When we were out of state the thermostat quit working, then one night…
What ADT did: I was told by representative my toral bill would be $47 a month its $70. My system worked for 2 days had beeb down for axweek and another week before someone can come out. Didn't install sensors…
What Vivint did: Vivint claims that I verbally agreed to a contract, all based on an email I received, and contested using the number they provided. I did not agree to any contract knowing I was selling our home and…
What Google Nest did: I have a Nest thermostat. Google bought Nest some time back and now insists that to use it with any system one set up a Google account permitting sharing information. I have no contract with Google…
What Vivint did: Oh January 22nd at 1am in the morning my cameras in my driveway and doorbell stopped working. At that very same time my car got stolen and there was no record no notification or recording of the…
What Vivint did: My Vivint Security Cameras dont work in the evenings and. at night. I tried cancelling my contract but I was told I have to pay $2000 for a contract i signed, I dont remember signing a monitoring…
What SimpliSafe did: I SPOKE TO 6 CUSTOMER SERVICE REPS WHO COULD NOT FIGURE OUT THE KEY FOB ISSUE; I finally got a supervisor after 3 days, 6 people, hanging up while on hold...to be told 'someone forgot to activate…