Airbnb Complaint

I have made a reservations for 5 days in Los Angeles in one of the listed apartment using Airbnb. When I checked in with my girlfriend to the apartment we have notice there was a lot of signs around the building saying that Airbnb were not allowed at their premises. I have informed my host and Airbnb Support team and both confirm there was nothing wrong and I could stay at the apartment. On my second day I have tried to use the building facilities and I have been informed by the security officer of the building that I could not as I did not live in the building and I was not allowed to be there because it was consider as trespassing. They have called the police and the police took my keys an

Airbnb Complaint

On Tuesday June 18, 2019 I was locked out of the AirBnb I was renting with my fiancée under my name due to construction workers working on the property for the owners locking the door gate and both car gates to the property. This was notified to the property owners at 8pm that night and we were not in contact with them via phone, text,or in person, as the rental was the pool house in the back of their property, until the next morning in which we asked for 2 nights refunded as we were not able to stay there Tuesday night and had to rent a hotel room for approximately $150 that night. I paid approximately $90 each night at the Airbnb. There was some miscommunication and the owners were only wi

Airbnb Complaint

Had a cleaner that knew I was there burst into a room where my son and I were. He was in his underwear.She was mad wanting us to hurry out. We had 30 minutes remaining and I was in the process of rebooking.I told her to get the f out.I asked for a refund after that and I have proff she knew we were there.I got a horrible review on my account and no money back.I want to sue for slander and invasion of privacy.

Airbnb Complaint

A guest booked my place. When he showed up and saw me in person, he got scared ( I'm from Europe). He called Airbnb and said I'm a russian scam. Next he charged back his card saying I'm a fraud. Airbnb believed him, white male American - despite 200 pages of documents I have sent over a period of a year. No investigation ever took place. I suffered from depression as an aftermath and have anxiety and fear until today

Airbnb Complaint

AirBnB stay was not as listed on website.2 bedrooms listed. There was one. Beds were not adequately comfortable for a good nights sleep, much less for a patient needing 7 days of bedrest after surgery. Tried o make accommodations/alterations with host but she was unwilling to work with us regarding paying her an extra night for her trouble and allowing us to find a more comfortable location the night before my surgery.Furthermore, AirBnB told us we would be getting a refund for the 9 nights (we stayed 2 of those 9 nights) and the cleaning fee.The next person we spoke to said we would get refunded at least for the 7 nights.Finally, after talking to many “case managers” our complaint of paying

Airbnb Complaint

My house interior was destroyed during the laser airBnB rental.They let me open a case, then immediately close it.Again and again for weeks.They say we are protected by their 1,000,000 insurance, but my house is trashed, doors, walls, windows.It is a intentional malicious destruction and crime scene.Airbnb could easily help but they just redirecting then cutting off communication.

Airbnb Complaint

Airbnb rented out my property for almost an entire year without my knowledge or permission. They continue to keep the listing up even though I have provided them with a deed to the property. I have also told them that I do not know the person they have "hosting" my property. She is not even the renter to my property. I have provided everything they have asked me to and still they refuse to shut down the host and take the listing down.