LA Fitness Complaint

On 4/24/2019 Wednesday, I went to LA Fitness started a gym membership. Under the recommendation from the staff, they talked me into a tryout of a free personal training session (PTS). I just want to sign up for a simple training session, I didn’t even wanted a session that day, but they insist I have the free session at that time, so they can pull the high pressure sale. I personally never into physical development, I never had any paid membership of any gym. When I sign up for the member, during the consulting session at the beginning in the Alina’s office, I mentioned and emphasized multiple times that I am not interested train myself into muscle guy or running marathon, I am only here to

LA Fitness Complaint

Upon signing up for La Fitness's personal training as well as a membership with the gym itself I was told that I would be paying for a year of PT for a one time payment of $400. I was never shown the contract with which I was signing, only the electronic pad to sign it AS the associate was "reading" off the contract to me. I was then billed $400 every single month and accrued +56 sessions in my account. They had tried to trick me into downgrading said account to only paying $200 a month, despite the fact I already have these sessions. Upon speaking with Customer Service they stated that if I were to cancel the payments I would then lose those 56 sessions, the ones I already paid for and woul

LA Fitness Complaint

On 4/24/2019 Wednesday, I went to LA Fitness started a gym membership. Under the recommendation from the Alina and couple other staffs, they gave me a free personal training session (PTS). And talked me to sign up for their training program. All I wanted is a short trail, few training session her and there. I personally never into physical development, I never had any paid membership of any gym. After free personal training session, at Alina’s office, I mentioned and emphasized multiple times that I am not interested train myself into muscle guy or running marathon, I am only here to improve my health and enhance my immune system.

LA Fitness Complaint

I came to LA Fitness to sign up for my monthly membership. Christian the guy who showed me around asked if I want to try Personal Training, as it was my first time at the gym I said yes, that way I can learn what am I suppose to do. Without explaining anything he sign me up for this program I found out afterwards. Didn’t say it’s a contract or if I want to quit I’d have to pay a lot of money. Plus my English is not great, I think he took advantage of it too!