I called Ally Financial Auto Finance the end of May inquired about a deferment for June's payment and advised that I was told per my contract that I had 30 days from June 9th to make my payment to not be considered late. As this was of importance to me. I've never been late on my payments. I responded ok great. I knew right at that moment that I needed to make two payments in the Month of July to get my payments back on track. I immediately contacted Smart Pay to hold from drafting any money from my account in the month of June and to start back in July that my payment needed to be on time to post by 7/9 to meet the 30 days and not be late. Smart Pay advised me that I had a $199 credit with
I had my car repossessed about 2 months ago by Wells Fargo Dealer Services and from the time they took it to when I bought it back, it incurred over $2500 in damages. Almost every panel of the car had damage on it. They waited to take photos of it until hours after they had it in their possession, and by that time the damage was already there. They told me I am responsible for providing photographic evidence that the damage wasn’t already there- saying that regardless, the only reasonable evidence I could provide would have had to be time stamped just before or at the time they took it. The burden of proof should not be on me to provide such evidence, they should have documented the state of
We purchased a 2014 mini caravan for $14117.29 on August 8, 2015, with a down payment of $3000. My husband made our 1st payment of $493.20 on October 15, 2015. Mind you my husband had put $3000 payment toward the vehicle purchase price of $14117.29. Where did 3 months payment of $1479.60 made in 2015; 12 months of payment of $5918.40 in 2016; 12 months payment of $5918.40 in 2017; 9 months of payments $4438.80 in 2018, we had financial challenges that year, we called Santander Consumer USA for assistance in helping lower our monthly payments-they agreed to $350.20 = for (3 months $1050.60) until January 15, 2019. On January 15, 2019, we returned to the monthly payment of $493.20, which we ma
Santander repossessed my BMW and sold it without ever notifying me!
After improperly restricting my online account access and closing all my accounts except for my current auto loan, USAA stopped sending me statements for my auto loan. I made many requests for physical statements to be sent as USAA prevented me from accessing them online. USAA kept stating they would have them sent but they never came. My auto loan was auto paid from my USAA checking account. Which after USAA closed my checking account payment was unable to be made for my auto loan.
I believe I was in a Usary car loan. I surrendered the vehicle voluntarily.
Starting Balance Dec 2015:$29,105
Ending Balance Dec 2018: $23,592
I'm open to financial compensation, but I'm simply asking for the final balance, which is now $12,989 (after they sold the car) to be Zero'd out on my Credit Reports.
When I bought my car from the dealership I had 15 hard inquiries against my credit. 4 of which were from ally financial.
My car was voluntarily repossessed. I receive a letter that i can settle less than what i own on the car yet my understanding was tjat gap paid 16,000 and the remaining is 9000.yet i was told that the car eas going be auction off .yet it was told to me it eas for 16,000 but the letter stated 16,000 was paid by gap so now i m told that i own 9000 but can settle 60 percent of that or give thrm 250 by may 1 and then make payment 175.00 or i will be turn pver to Collection. Also letter staye that i have 23 days to make 60 per ent of the 9000.00 .i eant to go to court because i m still in court about this car because someone vaniize the car and i fpr one did the car really get auction off
I had an operation overseas and I asked santander consumer USA for loan extension and they gave me extension. But my recovery took longer as I expected and I couldn’t work to pay the car payment. Their representatives called me and I explained my situation and they agreed each month I pay like 100 to 200$ to keep the account current and I did pay even more than we agreed. But they denied these agreement and reported to credit reporting agencies and repossessed my car and cost me so much to release my car again.
Good Morning Mr. Powell and Board Members,
** Please note that this email is being drafted as i wait "on hold" for a representative to assist me.
- Once again, my car has been incorrectly repossessed due to negligence on individual(s) within your company. As a result, I have had to take leave from employment in order to address this issue. (Loss of Wages)