I purchased insurance in 2017 on a ZTE blade z max. So August 15 of 2019, I was told by an authorized dealer that the specific phone mentioned above, phone wouldn't be replaced, if lost, stolen or damaged. So I was paying insurance on two lines same phone. If those phones weren't covered why am I paying insurance for them. I should be compensated from the time those phones weren't under coverage. I called metro and I was told they would only compensate me $12 us.
Had metro PC's for over a yr. One day I no longer have signal. I struggled for three months with no couldn't receive school calls,doctor calls, extremely important messages I missed, as well as trying to get income for my family. Metro PC's workers had no care to listen to my issue rather alone fix it. All they wanted was more money. I was told it was my battery,I locked myself out of my SIM/phone, I spent 3 months basically everyday calling the costumer service line or going to the metro PC store just to be put down and told to leave the store. After everything they were to replace my husband's phone and I was to ship mine to be looked at. Finally results my husband was without a phone and
Wireless and internet
I have started with metro pcs around June 28th I had problems with the phones on my plan and I had contacted the store regarding this issues and they had did a warehouse warranty I had got three new phones and I had to pay $15 per phone I am now having more issues with these three phones I have called them many of times regarding my phones not working they do trouble shooting steps over and over I got a phone number to call regarding my phones it was the insurance claim they are wanting me to pay $50 dollars per phone to have them replaced they have done nothing to try help me with these problems with my phones
I purchased 2 upgrade phones with metro PC's by T-Mobile on the family plan. There seems to be constant issues with the data slowing down. Kicking you out of Google search site. Lots of twirling and internet failure to connect. Been going on a hold entire 2weeks problem needs to be corrected.both phones have the same issues.
Metro PCS have my info to someone who sold it to TMobile. They never told me they retrieved my old number and turned off service to temp number. I would not have known except I was so mad I went to TMobile to switch to their service. I had bought a new phone st MetroPCS which I could not use when switching to TMobile because I was told it couldn't be unlocked for 6 months. Soooooooo I had to buy another phone from TMobile for $200 and I can't sell the other phone because it is locked.
2 Hacked Sprint iPhones. 3 Hacked Verizon Iphones.
I began having issues with phone calls dropping constantly and/or never receiving calls and being unable to send text messages. When I reached out to MetroPCS customer service, they referred me to Samsung since my phone was still under warranty. I called Samsung and they had me send them the phone via mail to fix the defects and my cracked screen. However about two weeks later when I reach out to Samsung for an update on the repairs (Ticket # *****), they informed me that the phone repairs were cancelled and they were shipping me my phone back due to the fact that my phone is international. Metro PCS (located at 134 S Flamingo Dr. Pembroke Pines, FL 33027) sold me a Samsung Galaxy S8+ Sept 8
I bought two phones back in March paid 400 when I was supposed to be getting them free with my switch from boost mobile. Two days ago I walked into the Same store due to my phone being lost and I decided to buy a new phone. The rep didnt help me with my lost device even with insurance every month, instead he made his own decisions on my account, I wanted a new line with new phone instead he added a line to my lost phone account and I paid 158 dollars but when I got home I received alerts from customer care saying I only paid 54 dollars so my question did this guy really RIP me off? I'm absolutely sure he has done so and now I am concerned about my past purchases with this vendor. I checked p