Tag : Optimum

Optimum Complaint

What Optimum did: I have had 1 gig internet for almost 5 years with them, im paying $120 per month for it. New Customers pay almost 1/2 this is unfair ? Submitted by: Anonymous in West Virginia | Read more…

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Optimum Complaint

What Optimum did: The billing system doesn't allow for auto update of your payment source. they only allow for 30 days to take the new source. But when you add a new payment source the system will not add the…

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Optimum Complaint

What Optimum did: OPTIMUM REPEATED DECEPTIVE BUSINESS PRACTICES, ORGANIZED CRIME DISABLED INTERNET/CAMERAS VIA OPTIMUM, WHILE ACCOUNT IS PAID AND UP TO DATE, OPTIMUM INFLICTED HARASSMENT, AND REPEATED HIT MAN SERVICES. PLEASE SEE THE LINKED COMPLAINT BELOW. https://drive.google.com/file/d/1aM6qM1XHIKfnCEFrVWRaQD40xSjfX6XO/view?usp=sharing Submitted by: Anonymous…

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Optimum Complaint

What Optimum did: I worked there. It was a cesspool of sexual harassment and racism against white people. They don’t care about their employees let alone their customers. The product is not good. I gave my notice and HR called…

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Optimum Complaint

What Optimum did: We were pressured and lied to about their optimum stream box.we were told all features are the same as old box ,but not true.Getting the stream box is going backwards. There is no pause, no rewind features.…

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Optimum Complaint

What Optimum did: I have been paying for Showtime all along for $10.99 a month when it was already included in the service of $140 per month. So in essence I’ve been paying for showtime 2nd a month. I call…

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Optimum Complaint

What Optimum did: I was an optimum customer for about two years. Out of those two years I really only had more long Wi-Fi servers for maybe 15 months. The service was extremely bad when it switched from Suddenlink and…

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Optimum Complaint

What Optimum did: My cable was acting up and i called them to try and fix it, after 5 tries and 4 diferrent modems it was a little better, then the company ran a new line to the building and…

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Optimum Complaint

What Optimum did: I have fraud on my account. They see if and making me wait. I been without service for couple of days now. I told them about the fraud last month and they told me they was going…

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Optimum Complaint

What Optimum did: Optimum representatives have offered false prices and 2 months free service that I was later charged and even threatened to be sent to collections for. Poor business at best Submitted by: Anonymous in New York | Read…

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