Hello my name is J*** R********. A month ago today I got a letter in the mail box with some Optimun packages deals . One of the deals was to get unlimited WiFi for $24.99 a months , so I called the company and I ask the guy if I get the deal how much will I be paying . He said $38.99 a month after taxes . Then i asked him if I added a box to watch tv how much will it be . He said that for 50 channels and WiFi I will be paying $88.00 dollars a month . I said that’s not to convenient because I only watch sports , I specifically told him the sports channels that I wanted . He said that’s he could give me OVER 300 CHANNELS and WiFi for ten extra dollars wich will be 98 dollars a month (NOT A DOL
The system is frequently down and the organization does not refund/credit accounts.
I signed up with DirecTV 4-10-18 , 24 month contract starting at $42 monthly for internet & Directv bundles. I never got the internet,
This company is insisting that I owe an $86.00 balance on equipment that was returned on June 12th 2019. I have a receipt for the drop off of the equipment which included two pieces. Furthermore, I returned two items at the same time and they only got one and are blaming me. They have ran me around several times and I do not owe them money and they have threatened my credit if I do not pay. They have lost the item and it is not my responsibility nor should my credit be effected for their carelessness. They are harassing me to pay the fee when it is not owed. The item was returned and we have a receipt.
I have service with COMCAST and they wrongly reported me to the credit bureau when my previous balance was suppose to be transferred to my new address after transferring service. I’ve worked hard to repair my credit and now this! I’ve been a long standing custom with no issues paying my bill and they dropped the ball by misidentifying my account as a closed account rather than a transfer and adding the balance to the new bill.
I ORDERED SERVICE, WAS PROMISED 18MB SPEED ON INTERNET, A $110 MONTHLY BILL, AND THE SATELLITE WOULD BE REMOVED FROM MY HOME. NONE OF THAT HAPPENED. ON TOP OF THAT MY SERVICE COULD NOT STAY CONNECTED. CAUSING ME TO MISS OVER 40 HOURS OF WORK. THIS ALMOST COST MY JOB, TOOK ALL OF MY ATTENDANCE POINTS, AND A FINAL WRITE UP. I TERMINATED THE CONTRACT WITHIN 30 DAYS BECAUSE THE SERVER COULD NOT STAY CONNECTED. I HAD TECHNICIANS TO MY SERVICE LOCATION WITHIN DAYS OF THE INSTALATION. NOW THEY REFUSE TO REFUND MY 218.95 DEPOSIT AND CHARGING ME A $480 EARLY TERMINATION FEE EVEN THOUGH SEVERAL SUPERVISORS AND REPRESENTATIVES HAVE TOLD ME THERE WOULD BE NO CHARGE. YOU BROKE THE CONTRACT WHEN YOU FAILE
10 yr business account for motel in IL under contract with directv(paid by bank autopay) called fraud and suspended by third party dealer claimed fraud ( paid protection plan every month,despite ,hacked by dealer from WY) by att ....file complaint with FCC,state atorney general and NOW FTC...what to do next?
I work for AT&T but am also a customer. I recently took a promotion which changed the dates that I get paid and would make it difficult to pay my at&t bill on time. To avoid late charges, I requested that the move my due date up by 4 days. The representative made the change over the phone but did not disclose that this 4 day change would result in an advance bill of $309.99. Since I only increased my bill cycle by 4 days, I should have had a proration amount equal to 4 days, and then the advanced payment of 4 days, not an entire month. Since at&t does not prorate final bills, and since they have already charged me an entire month in advance when I set up service and added charges to my a
Second Dispute for Equifax and Trans Union for Frontier Entry
I was charged with a full month of service even tho they know I did not use any data for over 30 days. I called to discontinue my service this and then I discontinued them finally August 7 I was 11 days of my cycle but they charge me for the whole cycle