What Vivint did: Equipment is the cheapest most basic there is. Doesn’t work half the time. The app only works half the time and is the only easy way to change the thermostat. Mention the nest thermostat, then installed the…
What Vivint did: Equipment is the cheapest most basic there is. Doesn’t work half the time. The app only works half the time and is the only easy way to change the thermostat. Mention the nest thermostat, then installed the…
What Vivint did: There where a gentleman from Vivint that gather our information and used it to set up in another house hold and when we found out they wouldn't allow use to cancel it unless we have the password..…
What Vivint did: System had issues then quit working entirely, requested an appointment for a tech and got an appointment months out and no one showed up. Tried again and got an appointment another month out. Asked for a credit…
What Vivint did: Still being charged for a canceled subscription. I am being harassed for payments they are saying I owe them Submitted by: Anonymous in California | Read more Vivint complaints Tell us your Vivint issue
What Vivint did: When signing up for services the representative offered comprehensive customer service should the equipment be faulty or malfunctioning. Several issue like unable to get in to home hub to set up functions arose when using equipment. In…
What Vivint did: I had vivint home security prior to selling our home. When we sold our home I contacted vivint to let them know that we would need to cancel our services with them. Vivint wanted to know the…
What Vivint did: I was promised services that did not happen. I was told the equipment would be able to do things that it actually was not capable of. I was sold equipment just to be told they did not…
What Vivint did: The equipment purchased from Vivint came with faulty batteries that lasted only a few months. The technician came and replaced the batteries in the sensors, but now there are other sensors with dead batteries. Sensors are not…
What Vivint did: I've attempted to cancel my account multiple times and they will not end service. I canceled payment and now they say I'm behind and going to collection. Submitted by: Anonymous in Alaska | Read more Vivint complaints…
What Vivint did: We have paid off our system several years ago. We had started having problems with our security system. After several long lengthy discussions with customer service, we decided to discontinue our monitoring service. And we made it…